SiteOwl Mobile4.2.1 - App Store

Security doesn’t have to be hit or miss. With SiteOwl, managing security is easy. Our security system management software gives you the information you need to see exactly what’s going on, be proactive, and minimize surprises.

Your organization relies on electronic security systems to help manage security threats. Managing these systems is not an easy task. Your team needs an effective way to show system performance and provide actionable information. As your system expands, security staff workload increases. With the same resources, your team needs to manage more devices, maintain fast resolution times, and keep internal customers happy. Spreadsheets, floor plan mock-ups, new processes, and even new vendors do not provide a sustainable solution.

A security team’s nagging fear is that the impact of a major incident could have been mitigated with better utilization of their security system. Your team has to spend more and more time reacting to system failures and stakeholder requests, rather than being proactive while keeping stakeholders informed. Devices have many unique warranties that are challenging to track and impact maintenance costs. Different technicians work on the systems without clear logs of who did what and when. Forecasting future needs requires a clear view of your security infrastructure, a history of changes, and associated costs.

SiteOwl Mobile is an extension of our SiteOwl security management software. The software is built specifically for technicians working in the field and allows them to find, access, and update devices and their information. Technicians gain access to all of their SiteOwl Projects, Live Sites, and the devices associated with them. With the app, technicians can see fields such as a device's IP address, MAC address, Installation Notes, Due Date, and much more. They are also able to change the installation status of the device as their work progresses. All updates made in the app can be seen in real-time from our web application, providing project managers and system owners with full visibility of a technician's progression.

Version History Bug fixes 4.2.1 Jun 4 Bug fixes and performance improvements. 4.2.0 Jun 1 Security and Performance Improvements 4.0.0 Jan 26 Bug fixes and performance improvements 3.3.1 03/17/2025 Support for Service Tickets, including access to detailed Ticket views and associated Devices
Users can now resolve flags directly in SiteOwl Mobile.
Ticket and Device links are now viewable directly within SiteOwl Mobile
Tickets associated with devices can be accessed directly from the device details screen.
“Installation Notes” have been renamed to “Field Notes,” with a new “Instructions” field added for projects and tasks.
Performance and stability improvements 3.3.0 01/06/2025 - Performance and stability improvements 3.2.5 10/12/2024 - Renamed Installation Hours to Budgeted Hours
- Added Replacement Cost for both Project and Live System Devices
- Compatibility with iOS 18
- Performance and stability improvements 3.2.4 09/27/2024 - Renamed Installation Hours to Budgeted Hours
- Added Replacement Cost for both Project and Live System Devices
- Compatibility with iOS 18
- Performance and stability improvements 3.2.3 09/26/2024 - Logins now stay valid longer while using the app online
- App contents are blurred while in the background
- Performance and stability improvements 3.2.2 07/30/2024 - Performance and stability improvements 3.2.1 07/02/2024 - Switch to new login infrastructure with support for SSO
- Performance and stability improvements 3.2.0 06/17/2024 - Performance and stability improvements 3.1.1 06/04/2024 - Added support for live system floor plans
- Performance and stability improvements 3.1.0 05/28/2024 - Performance and stability improvements 3.0.3 04/04/2024 Bug fixes. 3.0.2 03/07/2024 - Performance and stability improvements 3.0.1 03/06/2024 - Major modernization and internal streamlining
- Performance and stability improvements 3.0.0 03/04/2024 - Performance and stability improvements 2.2.6 10/09/2023 - Performance and stability improvements 2.2.5 10/03/2023 - Performance and stability improvements 2.2.4 09/21/2023 - Added configuration option to color pins based on operational status
- Added configuration option to show device name, abbreviated name, or part number on the plan
- Certain plan configuration options are now saved and applied to all plans
- Increased customer selection popup size and added indicator showing unsynced changes
- Performance and stability improvements 2.2.3 08/24/2023 - Added user profile page and ability to manage profile data through the app
- Device pins are now highlighted on the floor plan when a secondary device is selected
- Performance and stability improvements 2.2.2 05/03/2023 - Improved security through 2-factor authentication
- Added filter option to show or hide all connections on the plan
- Selecting a device shows all related connections even with the filter turned off
- Added animation to more easily see the currently selected device on the plan
- Showing recent customers at the top of the selection list and added jump list for quicker navigation
- Performance and stability improvements 2.2.0 02/13/2023 - Performance and stability improvements 2.1.5 11/09/2022 - Coverage cones now appear in the same color as the Device pin.
- Added Abbreviate Name to Device Details screen.
- Secondary device order now matches the web application.
- Performance and stability improvements. 2.1.4 10/11/2022